Cathryn
8/10
United Kingdom π¬π§
Pros: When we arrived, shown to room, toilet roll holder was broken and because we had paid a breakage bond I reported it. They came straight back to room and was going to change our room for us, but assured him that we were OK. So that was very good service. Bed was very comfy.
Jonathan
8/10
United Kingdom π¬π§
Pros: Spacious clean comfortable,very cheap! for the price this place exceeded my expectations I would definitely stay again
Cons: TV remote wouldn't work properly but not really a big deal
Asghar
10/10
United Kingdom π¬π§
Pros: We had a truly delightful experience during our recent hotel stay. The staff were exceptionally attentive and always ready to assist with a smile. Our room was impeccably clean and offered a serene atmosphere for relaxation. The amenities provided were top-notch and enhanced our comfort significantly. We highly recommend this establishment for a wonderful and memorable visit.
Paul
9/10
United Kingdom π¬π§
Excellent city centre value if you can master the access pads and the tv
Pros: Free city centre parking, large warm room, friendly staff, decent shower, excellent value for money.
Cons: Check-in and key process complicated, you get an access code texted to you for the room and another access code given on a slip of paper for the main door, no keys or key cards. I found the keypads difficult to use but friendly staff helped and I guess it's all in the name of security. No other way to close the door when going out except to slam it, disturbed the guy next door, who thought I was trying to get into his room ! I would prefer regular TV, it took an age to find programmes I wanted to watch on various apps, and then it kept buffering.... I resorted to watching on my phone.
Paul
8/10
United Kingdom π¬π§
Good base for a quock event based trip to Blackburn.
Pros: Location - a few minutes was form station, right in town centre and close for buses to Darwen. Friendly greeting with cool technology for keys to building and room. Massive room and lovely and toasty on a freezing cold day Comfortable bed Good shower Lots of power points for charging
Cons: TV only seemed to give somebodyβs you tube ( prev guest ?? No idea ) but no ordinary channels I could find. Bathroom was cold - really cold - and towels were damp / wet - had to unroll towel and hang by radiator overnight to use for my shower.
Ameerzeb
8/10
United Kingdom π¬π§
please make sure for the next time i might again hotel Rafay
Pros: one more thing that is really important once you take payment by booking please don't charge as security deposit that is ethically wrong as you already received the payment from the card please make sure like the customers from booking.com
Cons: the towels and T.V was not working.
Michael
9/10
United Kingdom π¬π§
Excellent, well worth a limit.
Pros: Location - centre of town, quality of fittings and furnishings in comfortable room. Shower large, 1m x 1m. Great price and value
Cons: Nothing really for price.