Best Western Hotel 99

nice hotel but too small hence lack of staff

Pros: Room and reception staff on arrival very kind and helpful

Cons: No reception staff or breakfast room staff when going to breakfast

Comfortable and clean

Pros: location was perfect for our reason to stay and the hotel had been renovated in the past year and was lovely and clean with comfy beds.

Cons: room was very hot despite turning the radiator off and window doesn't open much to let air in.

Pros: I was helped to get my phone charged, as I had forgotten the wire and plug.

Cons: Wait for breakfast, I think I was the only one having breakfast, at £17.50 I an not surprised.

A truly delightful and luxurious stay – flawless from start to finish.

Pros: The property was beautifully maintained with immaculate rooms and tasteful décor. The bed was exceptionally comfortable, and the atmosphere throughout the hotel was calm and sophisticated. The staff were attentive, polite, and ensured every detail was perfectly managed.

Good value central hotel

Pros: Good central hotel near to restaurants. Nice sized room - comfy bed and good sized bathroom. Well refurbished and still looking good. Staff very friendly. Parking easy and free - right in the middle of town. Good value for money on a Saturday night.

Cons: Rooms do transfer noise from one to another. So you can hear your neighbours talking and people using the bathroom as plumbing noise is heard.

A perfect, relaxing stay with great service and comfort.

Pros: The room was spotless, comfortable, and beautifully decorated. The staff were friendly and welcoming, and everything was well-organised.

Best in the West

Pros: It was a very clean spashus room with good facilities and an excellent reception.

Cons: Only issue was the floating toilet in the bathroom felt like it was going to snap off the wall when you sit on it we just used the public one down stairs when sitting was 100% needed

Great hotel in a great location

Pros: Easy to book and find and very convenient location right in the centre. Check in was easy and the room was very clean, warm and comfortable.

Cons: Traffic noise was quite loud but to be expected given the location

Pros: The hotel is close to the railway station, the bus station, the cathedral and the mall. Staff are friendly, room is spacious and clean (a big thank you to the staff for the free upgrade upon arrival) and breakfast is very nice.

Excellent stay .will definitely consider Best Western on future trips.

Pros: Excellent location in the city centre. Reception staff very professional and greeted with a smile. Rooms exceptionally clean. Modern decor. Spacious rooms. Plenty tea and coffee unlike other hotels.

Cons: Could do with a shelf in shower to put shower gel and sponge on instead of having to reach down to the floor. USB socket would be useful. Just my personal preference .