Charles Hope Liverpool

Enjoyed my stay, was able to take walks

Pros: The property was in a great condition and location

Pros: The apartment was amazing with everyrhing you need amazing views and plenty loved our Stay.

Cons: The refunded deposit that takes 21 days to come back to you seems harsh

The views from our room was lovely and my children especially loved the stay.

Pros: The property had excellent facilities, it had everything I needed for a stay with two children, the property also had children’s cutlery, a coffee machine and everything required for a comfortable easy stay. The room was cosy, comfortable and clean.

Cons: I cannot say anything bad about the property.

beautiful little apartment in a good location

Pros: Beautiful place , great facilities in a good location 5 mins walk from the docs

Cons: the only 1 negative was we only got 1 set of keys / fobs which was inconvenient when we wanted to split up. You couldn’t get through reception without a key fob

We had an amazing stay!

Pros: Apartment was very high standard Location perfect Charles Hope were contactable when needed

Cons: The ONLY downside was that we asked for a second fob 3 times and unfortunately did not receive it, even though we were told the request had been logged. My husband was working while I was home with the children and we would have to go down and let him in really late as the fob was the only way you can get up to the room. This was extremely inconvenient.

Fab Apartment for City Break

Pros: Amazing views of the city and river, really clean apartment, had everything needed for a short stay.

Cons: Heating control was fiddly. Instructions for dropping keys off to be clearer, as panicked thinking how do we use lift or get out of doors on way out, needing key fob or not, but instructions to leave in the room??

Great place for a girls weekend.

Pros: Modern, clean , spacious and secure . Restaurants and bars nearby plus a supermarket.

Amazing views , 31st floor, clean and smart apartment well located for city centre.

Pros: Check in was a pain. The link for my deposit payment didn’t work so I couldn’t get a code. The number to to ring was very helpful though and it wa sorted.

Nice apartment with great views of the city and 15 mins walk to most tourist locations

Pros: The apartment was clean and well maintained. Great views over the city as on the 25th floor. 15 minute walk to the city centre, M&S arena or Everton football ground. Cooking facilities, fridge, kettle, coffee machine all in working order. There was a washer dryer but not used on this trip. There were other facilities you could use including a gym on the 2nd floor, a large working areas on floor 17 and and viewing deck up on the roof.

Cons: When we arrived we could not retrieve the key fob with the code given. Rang the help number which took someone 20mins to answer and get new code. As there were three people using the apartment a second key fob would have been good. Water did not work on arrival, luckily found an override switch in the utility cupboard.

Perfect stay, kids can’t wait to go back!

Pros: Perfect location, views were incredible, everything you need on the doorstep

Cons: If you don’t like heights it’s not for you!